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Privacy Policy

Privacy Policy

The terms “We”, “Us”, “Our”, “Company” refer to GoTravellian, and the terms “You”, “Your”, “Yourself” refer to the users of our website and services.
This Privacy Policy is an electronic record in the form of an electronic contract under the Information Technology Act, 2000 and applicable rules, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. It does not require any physical, electronic, or digital signature.
By using our website www.gotravellian.com or availing our services, you consent to the collection, storage, processing, and sharing of your information as described in this Privacy Policy. If you do not agree, please do not use our website.

1. User Information

To provide travel services, we may collect the following personal and non-personal information:

    • Name, email address, phone number, gender, age, occupation, and postal code.
    • Payment details (credit/debit card, UPI, bank information, billing address).
    • Travel preferences, interests, medical information (if required for trip safety), and identification documents.
    • Login credentials, feedback, and communication details.

This information helps us to:

  • Confirm bookings and deliver services.
  • Customize itineraries and offers.
  • Improve customer experience.
  • Ensure compliance with laws and regulations.

2. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Recognize returning users.
  • Personalize user experience.
  • Measure site traffic and performance.

Cookies do not capture personal information unless you provide it. You may disable cookies in your browser, though some features of the site may not function properly.

3. Information Sharing

We do not sell or rent your personal data. However, information may be shared in the following circumstances:

  • Legal Obligations: When required by law, government, or regulatory authorities.
  • Service Providers: With trusted partners (e.g., hotels, transport providers, payment gateways) for fulfilling your bookings.
  • Internal Use: With our employees or group companies, bound by confidentiality, to improve services.

4. Links to Other Sites

Our website may contain links to third-party websites. Once you leave our site, we are not responsible for the privacy practices of such websites. Please review their privacy policies before providing any personal information.

5. Data Security

We implement strict security measures to protect your information against unauthorized access, misuse, alteration, or loss.

  • Data is stored on secured servers behind firewalls.
  • Payment information is encrypted and processed via secure payment gateways.
  • Access is restricted to authorized personnel only.

However, no system is fully secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Information Retention

We retain your personal information only as long as necessary for providing services, legal compliance, resolving disputes, or enforcing agreements.

7. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our website after updates implies your acceptance of the revised policy.

8. Contact Us

For any queries, concerns, or complaints related to this Privacy Policy, you may contact us at:
GoTravellian
📧 Email: info@gotravellian.com
📞 Phone: [7073252774]